Last updated: 19 October 2026

Every Luvlique order is packed by hand in gift-ready packaging. This policy explains where we deliver, how long it usually takes and how to follow your parcel.

Where we deliver

We currently deliver to addresses across India. Please make sure your name, full address, PIN code and phone number are correct at checkout — our courier partners use them to reach you.

Delivery charges

Delivery is free on all orders. If this ever changes, the delivery charge will always be shown clearly at checkout before you pay.

Delivery time

Orders usually arrive within 3–5 business days. The estimated delivery dates shown on product pages are a guide, not a guarantee — remote PIN codes, public holidays, weather and courier operations can add a little time.

Cash on delivery

Cash on delivery is available, so you can pay when your box reaches you. Please keep the amount ready and make sure someone is available to receive the parcel.

Tracking your order

Once your order is handed to our courier partner, you will receive an AWB (tracking) number. You can follow your parcel at any time on our Track Order page using the AWB number or your order ID.

Address changes and failed deliveries

If you need to change the delivery address, contact us as soon as possible — we can update it only before the order is dispatched.

If the courier cannot reach you after their delivery attempts, or the address is incomplete, the parcel may come back to us. We will contact you to arrange re-delivery; extra shipping charges may apply.

Damaged or opened parcels

If the outer package looks damaged or opened when it arrives, please record a clear, continuous unboxing video and contact us right away. Our Returns & Refunds policy explains how we help.

Contact us

For any question about your delivery, email support@luvlique.com, call +91 88104 36154 or message us on WhatsApp.